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Privacy Policy

At Mejor Vida Insurance LLC, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We collect personal information you voluntarily provide, such as your name, date of birth, gender, zip code, contact information (phone and email), and data related to your insurance preferences and health.

Use of Information

We use your information to:

Consent for Communications

By submitting forms on this site, you authorize Mejor Vida Insurance LLC to contact you by phone, email, SMS text messages, and WhatsApp about insurance options. For SMS, you may opt out by replying STOP. To stop WhatsApp messages, you may contact us or cease using that channel as described below.

Data Protection

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Sharing Information

We do not sell or rent your personal information to third parties. We may share data with authorized service providers who help us operate our business, always under strict confidentiality obligations.

User Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us via email at: Julie@mejorvidainsurance.com.

SMS, WhatsApp, and Text Message Communications

Mejor Vida Insurance LLC uses SMS text messaging and WhatsApp (along with email and calls) to communicate with clients about personalized quotes, appointment reminders, policy updates, and important coverage information.

Service Providers (SMS and WhatsApp)

We use Twilio or other providers for SMS as applicable. WhatsApp messages are sent through WhatsApp (Meta) / WhatsApp Business according to our setup and WhatsApp’s terms and policies.

Opt-In and Authorization

By submitting a quote or contact form on this website and checking the consent box when presented, you authorize Mejor Vida Insurance LLC to contact you via SMS, WhatsApp, email, and phone calls related to your request. SMS frequency is typically 1–5 messages per week during quoting and follow-up; WhatsApp frequency depends on your conversation and service messages. For SMS, opt out by replying STOP. For WhatsApp, you may ask us to stop messaging you on that channel by contacting us (email or phone below) or by discontinuing the chat.

Message Frequency

SMS is typically sent 1–5 times per week during quoting and follow-up, as needed. WhatsApp message frequency varies based on the conversation thread and case updates.

How to Opt Out

Message Rates

Standard message and data rates may apply from your mobile carrier for SMS. WhatsApp use may involve mobile data or Wi‑Fi according to your plan and WhatsApp/Meta policies. Mejor Vida Insurance LLC does not charge a separate fee for SMS.

SMS and WhatsApp Privacy and Security

SMS and WhatsApp communications are handled with safeguards consistent with your personal information. We do not sell your phone number and do not share it with unrelated third parties for their own marketing. WhatsApp is also subject to WhatsApp/Meta privacy policies.

TCPA and Regulatory Compliance

Mejor Vida Insurance LLC complies with the Telephone Consumer Protection Act (TCPA) and applicable Nebraska regulations for SMS text messaging where applicable. WhatsApp communications are also subject to WhatsApp/Meta terms and policies in addition to our practices described here.

Mejor Vida Insurance LLC is registered as an insurance company with the Nebraska Department of Insurance (License #21695431) and complies with all applicable TCPA and Nebraska regulations regarding SMS and related communications.

SMS and WhatsApp — full disclosure (English)

Use of SMS and WhatsApp. Mejor Vida Insurance LLC may contact you by SMS/text messaging and WhatsApp, as well as email and phone, about final-expense and life insurance, including personalized quotes, appointment scheduling and reminders, application and policy follow-ups, and service updates.

How you opt in. You agree to SMS and WhatsApp communications when you provide your mobile number and submit a quote form, contact form, or equivalent lead form on our website (or other express consent we document), including checking the consent box when shown. Consent is not a condition of purchasing insurance where prohibited by law.

How to opt out. For SMS, reply STOP to opt out of SMS. For WhatsApp, ask us in chat to stop, or email Julie@mejorvidainsurance.com or call 402-440-5438.

Message frequency. SMS: typically 1–5 messages per week while actively considering coverage or completing steps with us. WhatsApp: frequency varies with your conversation and service messages.

Costs. Carrier message and data rates may apply for SMS; WhatsApp may use data/Wi‑Fi per your plan and WhatsApp/Meta. Mejor Vida Insurance LLC does not charge a separate fee for SMS.

Privacy. Mobile numbers are used for the communications described. We do not sell your phone number and do not share it with unrelated third parties for their own marketing.

Compliance. We comply with the TCPA and Nebraska law for SMS where applicable; WhatsApp is also governed by WhatsApp/Meta terms.

Changes to This Policy

We may update this privacy policy occasionally. We will post any changes on this page with an updated revision date.

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